Privacy Policy

Last updated: January 20, 2026

1. Introduction

ErrandsByUs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Account credentials
  • Payment information (processed securely through Paystack)
  • Errand details and service requests
  • Communications with us and service providers

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraudulent transactions

4. Information Sharing

We do not sell your personal information. We may share your information with service providers who perform services on our behalf, with your consent, or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: errandsbyuskenya@gmail.com
Phone: +254 114 092 304